Welcome to HindSwag, where style meets individuality. This Privacy Policy explains how we collect, use, and protect the personal information you provide while shopping with us. By accessing or using our website, you acknowledge that you’ve read and understood this policy and agree to its terms. Your trust means everything to us. That’s why we’re transparent about what information we collect and how we use it. This policy applies to all users of our website, whether you’re browsing or making a purchase.
Information We Collect
We collect both personal and non-personal information to make your shopping experience better.
Personal Information: We collect personal information you provide voluntarily, such as when you: • Create an account or sign up for our newsletter • Place an order or interact with our customer support team • Leave a product review or comment This may include: • Full Name • Email Address • Phone Number • Shipping and Billing Address • Payment Information (processed via secure third-party gateways)
Non-Personal & Technical Data When you use our site, we may automatically gather: • IP address and general location • Device type and browser version • Pages viewed, time spent, and links clicked • Referral source (how you landed on our site) This information helps us improve the design, content, and performance of the website.
How We Use Your Information
Your data is collected and used for the following reasons: • To process and fulfill your orders efficiently • To send order confirmations, shipping updates, or service messages • To respond to your queries and offer customer support • To improve the functionality and user experience of our website • To show relevant content and product recommendations • To send promotional emails or special offers (you can opt-out anytime) We do not sell or rent your personal information to any third party.
Cookies & Tracking Technologies
Like many websites, HindSwag uses cookies and similar technologies
Why We Use Cookies • To remember your preferences (like cart items or login sessions) • To understand how you interact with our website • To deliver a faster, smoother shopping experience You can control or delete cookies through your browser settings. Disabling them may impact certain site features.
Data Security
We care about protecting your information. • All transactions are encrypted using SSL (Secure Socket Layer) technology. • Payments are securely processed via trusted third-party services like Razorpay, Paytm, or others. • Access to your data is limited to authorized team members only. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we do our best, we cannot guarantee complete security.
Your Rights & Choices
You have full control over your data. You may: • Request a copy of your personal information we hold • Ask us to correct inaccurate details • Request that we delete your data (subject to legal limitations) • Opt out of promotional emails at any time • Deactivate your account To make any such requests, email us at support@hindswag.com
Third-Party Services
We may use third-party tools for analytics, payment processing, marketing and shipping. These services operate under their own privacy policies. Examples may include: • Google Analytics • Razorpay or other payment gateways • Shiprocket or logistics partners We recommend reviewing their privacy practices before sharing personal data.
Children’s Privacy
HindSwag is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has shared their information with us, please contact us and we will remove it promptly.
International Users
Currently, our services cater to customers within India. If you are accessing our site from outside India, you acknowledge and agree that your information may be transferred, stored, and processed in India where our servers and central databases are located.
Policy Updates
We may update this Privacy Policy to reflect changes in our practices or for legal compliance. If significant changes are made, we will notify you by posting an update on our website. We encourage you to review this page regularly.
Contact Us
We’re here to help! For questions about this policy or how we handle your data, reach out to: 📧 Email: support@hindswag.com 📱 WhatsApp/Phone: +91 99720 27700
